Departments

CUSTOMER SERVICE

The Customer Service Department is dedicated to providing personalized and timely service to all inquiries. They provide exceptional customer service to both subscribers and Independent Sales Offices. Our team strives to provide professional satisfaction and if they do not have a direct answer immediately, they will keep in touch and assure our clients and sales offices that their business and/or concerns will be handled expeditiously.

CONTACT Customer Service

DATA PROCESSING

The Data Processing Department is committed to diligence and accuracy in order entry and report checking, ensuring that each record has all the required information and submitted in the proper format. They also offer data entry services to those few sales offices that submit orders by hard copy.

CONTACT Data Processing

INFORMATION TECHNOLOGY (IT)

The IT Department provides technical support to assist agents in submitting their reports in the proper layout. They also design, develop, and implement numerous applications to assist in the link between an agent and a publisher in an ever changing industry.

CONTACT Information Technology

ACCOUNTING

The Accounting Department is an essential component to our operation.  The accounting team is made up of the finest accounting and finance professionals. The department's main functions are handling all inquiries from vendors concerning their accounts, payroll, bank reconciliations, journal entries, processing account receivables and account payables, along with examining financial statements.

CONTACT Accounting

HUMAN RESOURCES

TheHuman Resources Department is a multifunctional operation that is closely linked to our corporate goals: building a competitive advantage, improving customer service, increasing employee productivity and corporate revenue, and developing new programs.

The HR department continues to evolve by focusing on business outside of the normal human resource environment, enabling PCS to be able to forecast change, adjust to external shifts quickly and to develop a means of comparison and measurement.

CONTACT Human Resources